1. Introduction
Welcome to Elite Gaming. These Terms and Conditions apply to all purchases made through our store. By placing an order with us, you agree to these terms.
2. Product Information
Elite Gaming sells PS4 controllers and related gaming accessories. We aim to provide accurate product descriptions, images, and specifications. However, slight differences in color or appearance may occur due to screen settings or manufacturing variations.
3. Orders and Payments
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All orders are subject to product availability.
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Customers must provide accurate delivery and contact information when placing an order.
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Payment must be completed before the order is processed.
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We reserve the right to cancel orders due to incorrect pricing, stock issues, or suspected fraudulent activity.
4. Delivery
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Orders are processed after payment confirmation.
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Delivery times may vary depending on the customer's location and shipping service.
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Elite Gaming is not responsible for delays caused by courier companies, weather conditions, or circumstances outside our control.
5. Returns and Refunds
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Customers may request a return within 14 days of receiving the product.
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The PS4 controller must be unused, in original condition, and include all packaging.
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Customers are responsible for return shipping costs unless the product is faulty or incorrect.
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Refunds will be issued after the returned item has been inspected.
6. Faulty or Damaged Products
If your PS4 controller arrives damaged or develops a manufacturing fault, please contact us at ebusinessokara@gmail.com with your order details and photos/videos of the issue. We will review the problem and provide an appropriate solution.
7. Warranty
Any warranty provided applies only to manufacturing defects. Damage caused by misuse, accidents, water damage, modifications, or improper handling is not covered.
8. Customer Responsibility
Customers are responsible for ensuring compatibility of the PS4 controller with their gaming system before purchase.
9. Privacy Policy
We respect your privacy and only use customer information to process orders, provide support, and improve our services. We do not sell or share customer information with unauthorized third parties.
10. Limitation of Liability
Elite Gaming is not responsible for losses caused by improper use of products, delivery delays, or events beyond our reasonable control.
11. Changes to Terms
Elite Gaming reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page.
12. Contact Us
For any questions regarding these Terms and Conditions, please contact:
Elite Gaming
Email: ebusinessokara@gmail.com
Phone: +44 7729 47035
Address: Cheetham Hill Road